Context panel is very useful to see customer information at a glance. However our company use Account for most of the related records, and hence Contact data has little information. Please display related data from Account for its Contact.

Add an option to disable notifications for tracking

When a user adds many new objects to the CRM and has a lot of emails at the same time, sync between CRM and Yathit is sometimes too slow, and the relations wouldn't load. I suggest placing Update Now button in all popup windows of Yathit. But it should be correctly signed: You cannot load newly created record relation? <now the button> UPDATE NOW

If it was possible to make Yathit widget (the one that can slide from the right side of Gmail page) available on CRM page, it would be a huge improvement.

User could:

• add new records while viewing other records. For example, I can create case while reading a note from other user or listening to recorded call (we have asterisk integration)
• use Yathit search engine which is faster
• have a view of upcoming activities from Yathit available. In CRM they would have to navigate to the corresponding account, module or to the Dashboard.

In sugar email module there is 'Create case' option. Would that be possible to add that to yathit? Also, it would be useful to have 'Create contact' button as one of the email options (preferably not in the same menu as 'Archive e-mail', because during record creation you need an access to contact details in an email message. For example one can need to copy phone numbers from signature).